Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.

　　PROFESSIONAL EXPERIENCE

　　1998-Present TECHNICAL ENGINEER

　　mERCER INE.,Albany,NY

　　Plan,coordinate, and execute hardware,software and network installation,configuration,maintenance,troubleshooting and repair operations for service contract clients.Specialize in maintaining IBM and Mac PCs,and peripherals with emphasis on networking environments.

　　Develop and implement service schedules,systems and procedures to assure delivery of quality,cost-efficient technical services.

　　Quickly diagnose causes of systems failures and malfunctions to ensure highest operating efficiencies,reliability,and quality performance standards.

　　Respond immediately to emergency situations with sensitivity to deadlines and customer needs.

　　Assist network engieers woth installation and trobleshooting of Appleshare and Novell systems.

　　Analyze client equipment and operations to determine servicing and supply needs.

　　Monitor and maintain cost-effective inventories of supplies,tools and materials.

　　Investigate,test,and implement improvements to existing procedures.

　　Consistently manage time and multiple tasks to meet deadline,established objectives,and quality performance standards.

　　Foster clear communications and maintain excellent staff and client working relations.

　　1982-1988 Manager of information systems

　　KRITEL ASSOCIATES,INC.,Schnectady,NY

　　Directed and supervised all MIS,related activities for a financial services firm supplying critical,timely information to corporate client base.Adminstered DISTON‘S 2 Novell 2X networks,maintaining peak operating efficienclen and providing user training for all hardware and software applications.Controlled budget costs for purchasing and operations.

　　LICENSES AND CERTIFICATIONS

　　CANDIDATE FOR CERTIFIED NETWARE ENGINEER/C.N.E.* CERTIFICATION IN MACINTOSH CPU. PRINTER,AND POWERBOOK REPAIR*CERTIFIED IN OKIDATA & EPSON LASER AND IMPACT PRINTERS*CERTIFICATION IN HEWLETT PACKARD LASER JET PRINTERS

　　TECHNICAL EXPERTISE

　　Hardware proficiencies:IBM:AT,XT,PS2*MACINTOSH*HP:II-IIISI LASER PRINTERS,COLOR PLOTTERS*OKIDATA*EPSON*DEST OCR SCANNERS*STORAGE DIMENSIONS E/O SCSI DRIVE.

　　Mary Zhou M.S.

　　Room 344444, 888 Baochun Road, Shanghai, China

　　Phone: (+86)136123456, E-mail: 8888888@hotmail.com

　　Objective

　　A position that allows me to apply my statistical analysis, numerical modeling and risk management skills in consulting or industrial fields in Beijing, China.

　　Professional Highlights

　　M.S. in Mathematics from Dalhousie University, Canada ; B.E. from Tongji University, Shanghai

　　5 years experiences in statistical analysis, numerical modeling and risk management in Canada

　　SAS Certified Advanced Programmer by SAS Institution

　　Proficiency with writing reports and academic papers in English

　　Experience in conference presentation and client-training in US, Canada and India

　　Strong analytical skills acquired via projects in a wide range of areas

　　Fluency in English and Mandarin

　　Computer Skills

　　Statistical Software SAS, Queryman (Teradata SQL Assistant)

　　Numerical Modeling Financial model, FEM/Random field model, Population dynamics model

　　Office Productivity MS Office Word, Excel (Pivot and Solver), Access,

　　Powerpoint

　　Programming FORTRAN, C, MATLAB

　　Certificate SAS Certified Base Programmer + SAS Certified Advanced Programmer

　　Education

　　DALHOUSIE UNIVERSITY, HALIFAX, NS, CANADA 2001- 2003

　　Master of Science in ¬¬¬¬¬¬Engineering Mathematics

　　Research Field: Statistical analysis, Simulations by numerical modeling approaches, Reliability-based design, Risk management, Estimation of stochastic parameters.

　　DEPARTMENT OF ENGINEERING MATHEMATICS, DALHOUSIE UNIVERSITY,

　　CANADA 2001 - 2003

　　Graduate Research Assistant

　　Responsible for the development of a reliability-based engineering design code, development and application of random field simulation computer codes, and estimation of stochastic soil parameters.

　　Developed reliability-based engineering design code

　　Designed, coded and tested the computerized model in FORTRAN language, wrote a user guide for the software usage

　　Conducted risk analysis on traditional engineering design methods

　　Performed statistical analysis using SAS

　　Wrote academic paper on research findings

　　DEPARTMENT OF ENGINEERING MATHEMATICS, DALHOUSIE UNIVERSITY,

　　CANADA 2001 - 2003

　　Teaching Assistant

　　Responsible for courses: Applied Probability and Statistics; Applied Linear Algebra; Numerical Methods

　　Awards

　　Graduate Student Scholarship, Dalhousie University, 2001 and 2002

　　Honor Student Award, Tongji University, 1995, 1996 and 1997

　　Publications

　　“Reliability Analysis of a Strip Footing Designed Against Settlement”,

　　Proceedings of the Ninth International Conference on Applications of Statistics and Probability in Civil Engineering (ICASP9), San Francisco, California, July 6-9, 2003

　　Hobbies

　　Traveling, reading, photographing, playing badminton, cooking, etc.

　　References

　　Available upon request

　　Networks:APPLETALK*ETHERTALD*NOVELL NETWARE 2X,3X*CABLING,NODES PERIPHERALS.

　　Software applications:DOS.MCINTOSH OPERATING SYSTEMS*MS WINDOWS 3.0,3.1*WINDOWS APPLICATIONS * CWP 5.1* WORD *EXCEL*LOTUS*WORDPERFECT 5.1*DISPLAYWRITE 4*QUICKEN 3.0*PAGEMAKER 4.0* HARVARD GRAPHICS 3.3*PUBLISH/TEXT PAC OCR* NUTSHELL PLUS II*PARADOX 3.0

　　Notice:

　　Professional licensure and certifications add weight to resume.

　　Use of boldgace and itallcs provides a clean and crisp presentation.